NYC FAIR  is making the case to OPWDD that there must be an Ombudsman to appeal to if people are having trouble with their Care Manager or Care Coordination Organization.

Each DDRO (Developmental Disability Regional Office) has

Care Coordination Support Liaisons –  https://opwdd.ny.gov/opwdd_services_supports/service_coordination/medicaid_service_coordination/ddso_msc_contacts

This is a listing of the regional Care Coordinator Support Liaisons that can assist if you are having trouble with your Care Manager and are not getting any satisfaction with the CCO. Please contact the Support Liaison for your region.

PLEASE TELL US ABOUT YOUR EXPERIENCE WITH YOUR CCO: mailto:info@nycfair.org